Seller Concept

On all screens of the application and system we use the nomenclature “Seller” to refer to both “Sales Representatives” and “Sellers”.

On Demander, only sellers can place orders, each seller needs to have a login and password.

Sales Manager

Sales managers are also registered as salespeople, so we consider the Sales Manager as a Type of Salesperson.

Sales Teams

Salespeople can be grouped into sales teams.

Routes

Each salesperson can create or have access to visit itineraries.

Frequently asked questions

What is the difference between Seller and User?

In Demander, every salesperson is also a user, but not every user is a salesperson, because in Demander Web you can create users for your administrative team (IT, Administrative Assistant, Board), these users are not salespeople.

How to register a seller?

Sellers can be manually registered in Demander Web and can also be imported into Demander through the integration layout.

How to register sales teams?

Sales teams can be registered manually in Demander Web, they can also be imported into Demander through the integration layout.

How to register routes?

Routes can be manually registered in Demander Web and can also be imported into Demander through the integration layout.

How to inactivate a seller?

If you use integration:

inactivate the seller directly in your ERP system;
send a new load to Demander;

If you don’t use integration:

access the seller’s registration via Demander Web, and uncheck the “Active” option;

How to change the seller’s password?

If you use integration:

change the seller’s password directly in your ERP system;
send a new load to Demander;

If you don’t use integration:

access the seller’s registration via Demander Web, and uncheck the “Active” option;