Company Settings

In Demander Web, you can customize your company’s settings.

These settings are related to a general context of Demander’s functionalities.

To do so, simply follow the path below and fill in the fields as needed.

Settings Company Settings

General Tab

Search only at the beginning of the word:
- If unchecked: All results containing that sequence of characters are shown. EX: Customer has the name “Food Distributor” with this setting unchecked, if you search for “Food” (which is at the end of the name) this customer will be displayed.
- If checked: Only results that begin with that sequence of characters are shown, taking the same example, the Company “Food Distributor” will only appear in the list if searched for by the beginning of the company name “Distributor”, if you type “Food”, in this case the customer will not appear.
- Attention: Applies to all filters. Available for Demander Android only.
Hide brand description in product searches:
- If checked: Hides the Brand name.
- If unchecked: Displays the Brand name.
- Attention: Applies to the Products screen. Available for Demander Android only.
Hide product filter “Show expiring lots”:
- If checked: Hides the “Show expiring lots” filter.
- If unchecked: Displays the “Show expiring lots” filter.
- Attention: Applies to the Products screen and the Add Items to Order screen. Available for Demander Android only.
Display business name on customer selection buttons:
- If checked: Shows the customer’s Business Name.
- If unchecked: Shows the customer’s Company Name.
- Attention: If the Customer does not have one of the fields filled in, it will bring the field that contains data, regardless of whether this configuration is checked or unchecked. Available for Demander Android and Demander iOS.
Hide product filter “Show new releases”:
- If checked: Hides the “Show releases” filter.
- If unchecked: Displays the “Show releases” filter.
- Attention: Applies to the Products screen and the Add Items to Order screen. Available for Demander Android only.
Hide product filter “Show promotions”: When checked, the “Show Promotions” option does not appear in the product list.
- If checked: Hides the “Show promotions” filter.
- If unchecked: Displays the “Show promotions” filter.
- Attention: Applies to the Products screen and the Add Items to Order screen. Available for Demander Android only.
Display order release screen in seller synchronization:
- If checked: When synchronizing, a screen will be displayed where the seller can choose which orders he wants to synchronize at that moment.
- If unchecked: Synchronization occurs normally.
- Attention: Applies to the Sync screen. Available for Demander Android only.
Alert of products expiring (in days):
Highlight new new customers: Determines whether or not the Android application should highlight customers who have recently registered.
- If checked: New customers are highlighted with an icon in the customer list.
- If unchecked: New customers are not highlighted.
- Attention: This setting must be used together with the “Number of featured days” and “New customer type” settings. Applies to the Customers list. Available for Demander Android only.
Number of highlighted days: Length of time the customer remains highlighted in the application.
- Attention: This setting should be used in conjunction with the “Highlight New Customers” and “New Customer Type” settings. Applies to the Customers list. Available for Demander Android only.
History retention time in the Demander app: Defines the period of data that Demander mobile will synchronize.
- Attention: This setting only has an effect on Demander Android and iOS synchronization.All history is maintained on Demander Web, even if it no longer appears on mobile. If you select, for example, 1 year, the application will show data from up to 1 year ago, counting from the current date.
Type of new customer: Type of customer that should be highlighted as a new customer.
- Attention: This setting must be used together with the “Highlight new customers” and “Number of featured days” settings. Applies to the Customers list. Available for Demander Android only.
Seller for Demanderweb order: Defines a seller for Demander Web and Online Store orders.
- Attention: The seller configured here cannot be used elsewhere, as due to order number control, there may be inconsistencies. We recommend creating a specific user for this purpose. When logged in with another user, when placing an order through Demander Web or the Online Store, the seller configured here is the “Issuing Seller” while the logged in user is the “Seller” of the order.
Company logo: The logo will appear on Demander Web and in the application.
Status of rejected orders upon order release: Defines the status that orders should assume after being rejected by the Order Release Hierarchy.
- To learn more, visit our article on Order Release Hierarchy.

Integration Tab

Token: Token used by the Demander API for integration of sending and receiving data.
Mac addresses allowed to use the Synchronizer: When the setting “Validate MAC control when uploading files via synchronizer” is checked, only MAC addresses registered in this field will be allowed to send data with the Demander Synchronizer.
- It is possible to use one or more MAC addresses. To use more than one MAC address it is necessary to separate by ; (semicolon). Ex: 02-03-27-68-55-0F;05-00-32-B5-72-38
Ignore promotion information coming from integration: When checked, this setting ignores promotional price information sent by the ERP in Table 13 - Product Prices, field 9 - Promotional Value. In practice, it prevents already registered promotional prices from being lost when importing the integration file.
Import orders sent by the ERP (Do not enable without approval): When checked, this configuration ignores promotional price information sent by the ERP in Table 13 - Product Prices, field 9 - Promotional Value. In practice, it prevents already registered promotional prices from being lost when importing the integration file.
Validate MAC control when uploading files via synchronizer: When checked, it only allows sending data to the Demander from the MAC addresses configured in Mac addresses allowed for use in the Synchronizer.
Ignore product group information from integration: When checked, this setting ignores product group information that the seller has access to and that was sent by the ERP in Table 02 - Sellers, field 12 - Product Group. In practice, it prevents the product groups that the seller has configured from being lost when importing the integration file.

Sellers Tab

Allow sellers to register new customers: Enables sellers to register customers.
Allow sellers to edit customer records: Enables sellers to edit customer records
Block the issuance of orders to defaulting customers: Prevents the issuance of orders to customers with overdue financial securities.
Tolerated default period (in days): Define a default period that is tolerable, after this period, it will no longer be possible to issue orders while the customer is in default.
Allow issuing orders for inactive customers: If not allowed, make sure that the seller does not have permission to reactivate customers.- Block issuance of PDF files for non-synchronized orders: Prevents the seller from sending a copy of the order to the customer before it has been synchronized (sent to the company).
Use order number range per seller: Orders will be issued within the seller’s number range, which is defined by the company. Ex: Starting number: 1 Current number: 1 Ending number: 1000.

Order Tab

Highlight discount in note: This configuration impacts the IPI and ICMS ST calculation basis.
Display order status: Displays the Order status (Invoiced, Canceled…), but depends on feedback from the ERP to determine the status of each Order.
Request the type of order when starting a new order: Forces the seller to determine the type of order (Order, Bonus, Exchange…) in a new Order.
Last price suggestion: At the time of sale, it suggests the last price of the product for the customer in question.
Increase quantity per package: Increases the quantity of the product according to the quantity in the package. (EX: 6 in 6, instead of 1 in 1).
Behavior in relation to packaging breakage sales (DISCONTINUED, new configuration was created in Order Types):
Allows general discount on the order: Enables a field on the Summary tab screen, which applies the general discount percentage to products without the need to define a discount product by product.
Maximum discount behavior:
Proportion of discount value on items: The maximum discount is applied to the maximum percentage discount that the products allow.
Apply maximum discount to items: The maximum discount is applied to the maximum discount percentage of products, and a higher discount percentage can be applied to products that allow a higher percentage than others.
Validation of maximum discount:
- Maximum percentage of Products: The maximum discount is limited to the maximum discount allowed on each product.
- Maximum Order Percentage: The maximum discount on products is ignored, and only the maximum discount on the order is considered.
- Both: Discount percentage is limited to the maximum discount for each product and the total order discount must not exceed the configured percentage.
Only list products with a value greater than zero (R$0.00): Only products with a value greater than zero will appear in the application.
Order logo: Image that will be printed in the Order PDF
Limit of days without synchronization: After the specified time, the seller must perform a synchronization
Hide ‘duplicate order’ menu: Does not display the Duplicate Order option in the context menu.
Hide list price information on the order screen: Hides the product’s list price information on the application screen.
Only list products with photos in the application: Only products that have a photo will appear in the application.
Calculate value per packaging unit: Displays the “Value per Packaging Unit” field on the order screen, if the quantity per product packaging is greater than 1 (one).
Maximum discount percentage allowed: The combination of product discounts in an order cannot exceed the defined maximum discount percentage.
Prorate discount ordered at:
- Products without a discount informed: The discount informed in the order will only be applied to products without a configured discount percentage.
- All Products: The discount informed in the order will be refunded without all products in the order, regardless of the discount percentage configured on the product or not.
Which field should receive focus when adding an item to the order via the Quick Order screen? In the application, when accessing the product via the quick order screen, the “focus” defined here will be the field that the application directs you to edit. Other fields can still be edited, but this one has Focus.- Behavior in relation to the order screen: If New Mode is selected, only the quick order button will appear in the application. If Old Mode is selected, the Add Items button will appear in the application. If Both is selected, then both buttons will be visible.
Data synchronization: Defines how the application proceeds regarding synchronization.

Promotion Tab

Promotional banner: Banner that will be displayed on mobile to publicize the promotion to sellers
Banner display deadline: Date that limits until which day the banner should be valid
Allow discount for promotional products:
- If marked: It is possible to apply a discount on the promotion item
- If unchecked: It is not possible to give a discount on the item, even if it has a discount configured.

Additional Modules Tab

Enable tax calculation module (IPI and ICMS ST): Check to enable the tax calculation module
Type of tax calculation:
- Normal calculation: Unit sales value will remain the same, while the unit value with taxes will change due to rounding and truncation.
- Reverse calculation: Unit value with taxes will remain the same, while the unit sales value will change due to rounding and truncation.
Enable integration module for street vending: Enables integration with the ERP system for issuing Nfe, Bills and auxiliary documents.
Enable credit card billing module: Enables payment by credit card Attention Configuration of the payment method is required, Add the card brand.
Enable stock notice by order/seller type:
Mobile Indicator Panel - Manager: Determines the standard Indicator Panel for salespeople with the sales manager profile. (This module has automatic additional charges)
Enable automatic order sending module by e-mail: Enables automatic sending of the order PDF by e-mail. You still need to make an appointment for those who want to send the PDF by email, or register a fixed email address.
- Send copy to seller: Select to send copy of orders to seller
- Send copy to Customer: Select if you want to send a copy to the customer.Attention For it to be sent to the customer, they must have “buyer’s email” in their customer registration.
- Send copies to different emails: If you want to send copies to fixed emails, write them here Multiple emails are allowed, separated by “,”, example: email1@teste.com,email2@teste.com
Email subject: Defines the subject of the email that will be sent
Enable commissioning module: The Demander Application will calculate the seller’s commission based on the information it receives from the integration with the ERP.
Consider the value of taxes (IPI and ICMS ST) in the target value: If checked, the target calculation will be made on the value of the products with taxes. If Unchecked, the target calculation considers the value of the products, without taxes.
From when does the Demander deduct the available flex balance amount?: Determines when the flex balance will be deducted from.
Allow exceeding the product’s maximum discount: Field used together with the flex balance, when the flex button is enabled, this field is automatically marked.
Enable catalog generation module: Enables the module to generate product catalogs
Mobile indicator panel - Salesperson: Determines the default indicator panel for salespeople (who are not managers).
Email body: Here the body of the email that will be sent is defined, the variables will be exchanged for the order data.

Additional Settings Tab

Additional company settings can be changed, just follow the steps in the Additional Company Settings article.

New customer type Both Legal Entity Individual ×BothSeller for Demanderweb order: