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Demander Discount Setup Guide

This article aims to present the different ways to configure and control discounts and additions on Demander, providing greater flexibility and customization according to the needs of each company.

💳 Discount by Condition and/or Payment Method

Section titled “💳 Discount by Condition and/or Payment Method”

The system can automatically apply interest or discounts to the total order value, depending on the payment condition or payment method selected.

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Allows greater control and commercial strategy, enabling:

  • The seller chooses to apply or not a discount;
  • The discount is mandatory, according to the rule defined by the company;
  • The application occurs by order type or directly in item.
    • ⚙️ This functionality requires configuration via integration.

📖 Find out more:Pricing Policies - Module

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In this model, the new discount is applied on the value already discounted (net value), characterizing a “discount on discount”.

📖 Find out more: Discount on Discount

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The Highlighted Discount is applied at the end of the order, without sharing between the items. It only changes the total value of the order.

  • When used in conjunction with another type of discount, the system adds up the values and checks whether they exceed the limit allowed by the company.
  • The highlighted discount value must be greater than zero— negative values will be treated as additions.

📖 Find out more:Discount Highlighted on Order

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Allows you to configure automatic discounts based on the total order value, using value ranges and respective percentages.

  • The system first prioritizes the discounts linked to the customer, and then applies the discount for the total value.

📖 Find out more: Discount for Order Value


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  • Discount per item: Sent directly via product price, being validated at the time of issuing the order.
  • Discount per order: Configured on the Company Settings screen, Order tab.

With all these options, Demander offers broad control in the management of discounts and additions, enabling a personalized and efficient operation in accordance with your company’s commercial rules.

👥 Discount on Customer Registration / Commercial Agreement Percentage

Section titled “👥 Discount on Customer Registration / Commercial Agreement Percentage”
  • “Discount Limit” field: This field defines the maximum Discount that will be allowed to the customer.
  • “Commercial Agreement Percentage” field: The Commercial Agreement field is used to decrease or increase the customer’s maximum discount.

Company configured to validate the Maximum Order Discount:

  • If the company is configured to validate the “Maximum Order Discount” or “Both”, the value of the “Maximum Discount Percentage Allowed” (from the company’s settings) will be considered, added to the “Commercial Agreement Percentage” (from the customer’s registration), but this is only if the customer does not have a “Discount Limit” configured.
  • If the customer has a “Discount Limit” configured, the calculation will be made between “Discount Limit + Commercial Agreement Percentage”. Company configured to validate the Maximum Product Discount:- If the company is configured to use the “Maximum Discount per Product”, the “Commercial Agreement Percentage” will not be considered, it will only be considered if the customer has a “Discount Limit” configured. In this case, the calculation will be made between the fields “Discount Limit + Commercial Agreement Percentage” This way, it will not consider the Maximum Product discount, only what is in the customer’s registration.
  • But if the customer does not have a “Discount Limit”, the “Commercial Agreement Percentage” will not influence the calculation. In this case, only the “Maximum Discount per Product” will be considered.