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Information that Demander seeks in the Integrated Store

This article aims to document the information that Demander seeks from Loja Integrada.

In this article you will find information about:

Customer Import:

Customer import occurs with the Order import, that is, when the order is being imported, the customer of the respective order is also imported into Demander.

Fields that are imported:

The fields below are imported into Demander:

  • Name/Corporate Name
  • Fantasy Name
  • CPF/CNPJ
  • Type of Person
  • Date of Birth:
    • Only for Individuals
  • Email:
    • In Demander it is saved as “Buyer’s email”.
  • Cell Phone:
    • In Demander it is saved as “Phone 1”.
  • Main Telephone:
    • Demander saves the “Main Phone” in the second phone field and not in the first.
    • Reason: although the field in the Integrated Store is called “Main Telephone”, generally the customer only enters the “Cell Phone” field.
  • Delivery Address:
    • Demander saves the delivery address entered in the store directly in the Customer’s address fields (Address, Number, Neighborhood, Zip Code, Complement and City).
  • Seller:

Demander uses the customer’s CPF/CNPJ as a key to import the customer

The customer import routine checks whether the Demander customer record already has a CPF/CNPJ customer registered in the Integrated Store.

If on Demander there is already a customer with CPF/CNPJ, then:

  • The existing customer is used in the order;
  • The existing customer is not changed, that is, no information is updated (See explanation later).

If on Demander there is no customer with CPF/CNPJ, then:

  • Demander inserts a new customer.

The import does not update the customer’s registration

If the customer who placed the order in the integrated store is already registered with Demander, no registration update is performed based on data from the Integrated Store.

Example: The Customer with CPF 11.111.222-99 is already registered with the Demander with the name “Fulano da Silva” with the address “Rua ABC, 12 Lajeado-RS”, if in the Integrated Store he informs the address “Rua XYZ, 999 Porto Alegre-RS” the Demander will not update the address.

Despite not updating the registration, the customer information used in the Integrated Store is saved when observing each imported order.

Order Import:

Only orders whose Order Status (in the Integrated Store) is selected to be imported by Demander are imported. See the configuration: Status of Orders imported by Demander.

Fields that are imported:

Below is a brief documentation on importing order fields:

  • Number:
  • Seller:
  • Client:
  • Issue date
    • It is filled with the “Current Date” or the “Integrated Store Order Date” depending on the Store configuration.
  • Value of Products:
    • Equivalent to the sum of the value of the products;
    • Attention: The discount amount is NOT prorated over the value of the products. Example:
  • Highlighted Discount:
    • It is filled with the value of the discounts calculated in the Integrated Store;
    • Example: Store configuration to grant 5% discount for payment via bank slip;
  • Shipping Value:
    • It is filled in with the Shipping value calculated by Loja Integrada.
  • Total Order Value:
    • This amount is the amount paid by the customer at the Integrated Store;
    • It is the result of: Value of Products - Highlighted Discount + Shipping;
  • Type of Order:
  • Branch:
  • Payment Condition:
  • Payment Method:
  • Order Note:
    • It is filled with customer and order information.
  • Order Items
    • For each item, the following fields are imported:
      • Product
      • Unit Value
      • Quantity
      • Total Value
    • Under no circumstances will any discount be applied directly to the product.