Skip to content
Light
English

How to set an App password to use Google email accounts

The app password is a secure way to use your Google account with other applications, and will become mandatory from 05/30/2022.

In this article, we will teach you how to create an app password in your Google account and how to update the settings on Movidesk to use it with the new password.

How to create an app password on your Google account

Section titled “How to create an app password on your Google account”

To get started, go to “Manage your Google account”. On this screen, select the “Security” option.

Captura da tela 1

Here, in the “How to sign in to Google” block, select “Two-step verification”.

Captura da tela 2

Then click “Get Started”.

Captura da tela 3

Confirm your password and follow the steps displayed on the screen, defining the authentication method (text message, call, device or application) and performing the first authentication to confirm the process.

With two-factor authentication enabled, go back to your Google Account home and select “Security” again.

Captura da tela 4

Under “Signing in to Google”, select “App Passwords”.

Captura da tela 5

Then, in “Select app”, choose the “Other” option and type “Demander”.

Captura da tela 6

Once this is done, your App password will be displayed and this process is complete.

Captura da tela 7

How to update settings on Demander with new password

Section titled “How to update settings on Demander with new password”

Access Company Settings, Additional Settings tab

Captura da tela 8

In the search field, search for the term “mail”. In the E-mail Password configuration, enter the password generated previously.

Captura da tela 9