Skip to content
Light
English

How to Retrieve Order History in PlugSales?

The first way to check the history of orders that were placed through PlugSales is as follows:

  • On the Orders screen, tap the download history button, which is located in the upper right part of the screen with the “clock” icon

Captura da tela 1

  • To avoid unnecessary downloads, you need to select which period of order history you want to download to your device, and then click OK.

Captura da tela 2

  • After confirming, PlugSales will download the history of orders made during that period and display them on your device’s screen.

Captura da tela 3

  • Please note that the orders that will be shown are those associated with the seller who made the sales. In other words, seller “A” cannot see sales from seller “B”.
  • This filter is due to the FROM-TO you did when mapping user data.
  • After the import is complete, you will now be able to see the orders made in the selected period.

Captura da tela 4

The second way to consult the history of orders that were placed through PlugSales is as follows:

  • Enter the Customers screen.

Captura da tela 5

  • Click on the Order History button located at the bottom of each customer’s data listed.

Captura da tela 6

  • If you don’t have any orders from this customer, PlugSales will ask you to download the history.
  • After this, the orders screen will be displayed containing orders from the customer selected in the previous step.

Captura da tela 7