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Announcement: Limit on Data Fetch Interval via Integration

From 07/01/2025, the Demander API will undergo a small change related to the periodoInicial parameter,

used in integration to search for data (such as orders and customers) modified as of a specific date.

🧾 What changes?

Currently, there is no limit on the age of the date entered in periodoInicial, which has caused performance problems and an increase in support tickets

due to inappropriate use by some partners. To improve the stability of the platform, we will implement the following changes:

  • Limit on periodoInicial: If the date entered in parameter periodoInicial is greater than 7 days in relation to the current date, it will be ignored and automatically replaced by “today - 7 days”.

  • Old orders will no longer be returned to the ERP: From that date onwards, orders with an issue date greater than 30 days in relation to the current date will no longer be returned.

  • ⚠️NOTE: Our integration has always used the following filter: Request.dataAlteracao > {periodoInicial} Now, you will use: Request.dataAlteracao > {periodoInicial} AND Request.dataEmissao > {today - 30 days}

🔧 Who will be impacted?

  • Who uses the official Demander synchronizer: No need to worry — this control is already done automatically. The restriction will only be applied if the data search remains without being executed for more than 7 days.
  • Those who use their own integration (via Webservice or direct API): We recommend reviewing your application’s behavior. If it is configured to send dates too far back in periodoInicial, the data returned will automatically be throttled as described above.